Welcome to MWin Game. Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, mobile application, and related services. By using MWin Game, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of information from our users:
- Personal Information:
Includes your name, mobile number, email address, and payment details provided during registration, deposits, or withdrawals. - Device Information:
Includes your device type, operating system, IP address, and browser type used to access the app or website. - Usage Data:
Includes information about how you use the platform, such as games played, time spent, and transaction history. - Cookies and Tracking:
Cookies are used to improve user experience, remember login sessions, and track performance for analytics.
2. How We Use Your Information
MWin Game uses collected data for the following purposes:
- To create and manage your user account.
- To process deposits, withdrawals, and reward transactions.
- To provide customer support and technical assistance.
- To send important updates, promotional offers, or game notifications.
- To improve user experience through performance analysis and service enhancement.
We do not sell, rent, or trade your personal data to any third party.
3. Data Protection and Security
We use advanced encryption, firewalls, and secure servers to protect your personal and financial information. All transactions are processed using secure payment gateways to prevent unauthorized access, alteration, or misuse of your data.
While we take all reasonable precautions, no online system can guarantee 100% security. Users are encouraged to keep their login credentials private and avoid sharing their account information.
4. Sharing Information with Third Parties
MWin Game may share limited information with trusted third-party partners who assist in operating the platform — such as payment processors, analytics providers, or customer support systems.
These third parties are required to maintain strict confidentiality and use the information only for service-related purposes.
5. Cookies and Tracking Technologies
We use cookies to enhance your browsing and gaming experience by:
- Remembering login sessions and user preferences.
- Measuring and analyzing app or site performance.
- Delivering relevant offers and promotions.
You can disable cookies in your browser settings; however, some features of the platform may not function properly without them.
6. User Rights and Choices
You have full control over your personal information. You can:
- Access and update your profile details.
- Request deletion of your account or data.
- Opt out of promotional messages or notifications.
To exercise these rights, contact our support team through the in-app help center or website contact form.
7. Data Retention
MWin Game retains your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When your data is no longer needed, it is securely deleted or anonymized.
8. Children’s Privacy
MWin Game is not intended for users under the age of 18. We do not knowingly collect personal data from minors. If a parent or guardian believes that a child has provided personal information, please contact us immediately to remove it.
9. Policy Updates
We may update this Privacy Policy from time to time. Any significant changes will be announced through the app or website. Please review the policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact our support team through:
📧 Email: [@adminm-win.net.pk]